Keep Calm and Carry On – Should be the mantra for the UAE and DIFC

Periods of uncertainty like we are currently going through often create concerns for people in the region. Social media and some of the more headline grabbing news outlets amplify every short-term move as if it signals a permanent shift. For investors and financial institutions operating in the UAE, particularly in the Dubai International Financial Centre (DIFC) these moments can feel unsettling. Yet history consistently shows that the most effective approach during uncertain periods is remarkably simple: keep calm and carry on.

The UAE has built its reputation on resilience and long-term thinking. Over the past two decades, Dubai and Abu Dhabi have navigated global financial crises, oil price volatility, pandemics, and regional instability. Each time, the country has responded not with panic but with pragmatic policy, support of the local residents and businesses, investment in infrastructure, and a clear focus on future growth.

The DIFC itself stands as a powerful example of this long-term vision. What began as an ambitious financial free zone has evolved into one of the world’s leading financial hubs, connecting markets across Europe, Asia, and Africa. Its regulatory framework, independent legal system, and international talent pool continue to attract global institutions even during periods of global uncertainty. Importantly, these strengths are structural and are not easily shaken by short-term market noise.

Recent market movements also provide useful perspective. Although the markets have seen falls and lots of news headlines about crashes and scary headlines in the last 10 days, the S&P500 is only down just over 2% over the last couple of weeks. And if you focus on the long-term, global equities have delivered strong long-term returns despite regular bouts of volatility. The S&P 500, for example, has gained roughly 72% over the last five years, reflecting the resilience of global corporate earnings and innovation-driven sectors. Even taking into account the falls in the last couple of weeks the S&P500 still shows a growth of 21% over the last year (and a 40% growth from its low in April 2025). So if you just zoom in to the past two weeks markets have experienced short-term turbulence driven largely by geopolitical tensions and energy price volatility, with markets seeing swings as oil prices and global risk sentiment shifted.

These contrasting time horizons underline a simple truth—short-term volatility often masks strong long-term growth.

For investors, the most important lesson during turbulent times is to stay focused on long-term goals. Investment strategies are rarely designed for the next week or even the next quarter. They are built to achieve outcomes over years and decades: retirement security, generational wealth, or sustainable income. Allowing daily headlines or market volatility to derail those plans can be one of the most costly mistakes an investor makes.

Short-term noise often disguises the underlying reality that markets, economies, and businesses adapt. Volatility is not unusual—it is part of the investment journey. The most successful investors understand this and resist the temptation to react impulsively to every development. Instead, they maintain discipline, stick to their strategy, and trust the process.

This is where professional advice becomes invaluable. Experienced investment managers and financial advisers are trained to look beyond the immediate headlines. Their role is not simply to react to events but to interpret them in context, manage risk, and identify opportunities that others may overlook. During uncertain periods, their expertise becomes even more important.

Indeed, difficult periods often create the most compelling opportunities. Market dislocations can lead to undervalued assets, emerging sectors, and innovative solutions. Investors who remain calm and maintain their strategic perspective are often best positioned to benefit when stability returns.

The key message, therefore, is simple but powerful. Avoid the distractions of short-term noise. Focus on long-term objectives. Trust experienced professionals to manage the complexities of the market. And remain open to opportunities that uncertainty can create.

In the UAE—and in DIFC in particular—the foundations remain strong. The region’s commitment to growth, innovation, and global connectivity continues to attract capital and talent from around the world.

For investors, that means one thing: keep calm, stay invested, and carry on.

Written by:

Philip Story
Chairman, DIFC Insurance Association
Senior Executive Officer, Investors Trust

 

Structuring Volatility into Investable Risk: The Türkiye–DIFC Reinsurance Corridor

Cansu Tasli, Divisional Director - SHIELDS Reinsurance

Türkiye’s insurance market has undergone a structural transformation over the past decade, evolving from a domestically focused sector into a capital-intensive ecosystem increasingly integrated with international reinsurance flows. In 2025, total premium production exceeded TRY 1.2 trillion (approximately USD 34 billion), reflecting year-on-year growth of around 43%, driven by rising insured asset values, regulatory tightening, catastrophe repricing, and increasing corporate sophistication.

Beyond nominal growth, Türkiye’s combination of catastrophe exposure, macroeconomic volatility, and rapid industrial expansion is fundamentally reshaping demand for structured reinsurance capacity. Cross-border placements in financial lines, cyber, liability, property, and marine are accelerating, positioning Türkiye as one of the most significant emerging market risk origination pools globally.

Why DIFC Is Becoming the Gateway

DIFC has emerged as a strategic gateway for this evolving risk transfer landscape. Türkiye’s insurance market generated approximately USD 24 billion in gross written premiums in 2024, outpacing regional peers such as Saudi Arabia and the UAE, which recorded roughly USD 20 billion and USD 17 billion, respectively. As Turkish risks grow in size and complexity, they are increasingly sourcing capacity from international hubs, with DIFC recording approximately USD 3.5 billion in reinsurance gross written premiums in 2024 and continued strong expansion into 2025.

The DIFC ecosystem offers Turkish insurers and brokers USD-denominated capital, internationally benchmarked policy wordings, and flexible underwriting structures across D&O, cyber, casualty, catastrophe, and marine. Heightened corporate governance scrutiny and M&A activity are driving layered D&O programmes, while accelerating digitalisation and ransomware exposure are expanding cyber uptake and property catastrophe risk remains structurally dependent on international reinsurance following the 2023 earthquakes. Export-driven marine exposures continue to generate persistent demand for hard-currency capacity.

From Premium Growth to Investable Risk

Despite rapid premium growth, Türkiye remains structurally underinsured relative to its economic scale, creating a significant protection gap and a compelling capital deployment thesis for international reinsurers. DIFC’s growing cluster of reinsurers, MGAs, and specialty carriers is well positioned to transform Turkish-originated risks into globally investable insurance assets through structured treaties, parametric solutions, and alternative capital-linked programmes.

Blueprint for Emerging Market Capital Flows

The Türkiye–DIFC corridor is therefore not simply a regional partnership, but a blueprint for how emerging market insurance risk can be institutionalised as a global asset class. In an environment where capital is increasingly seeking volatility that can be structured and diversified, Türkiye represents one of the most compelling sources of risk origination, while DIFC is positioning itself as the institutional gateway curating and distributing that risk into global reinsurance capital markets.

Securing the Digital Frontier: The Evolving Landscape of Cyber Insurance

Hilario Itriago, President, Latin America - Boxx Insurance

Cyber insurance is entering a new stage of maturity—shaped by stronger underwriting practices, smarter product design, and the need for scalable digital distribution.

Across markets, the conversation is shifting from early confusion and highly technical proposal forms toward more collaborative engagement between insurers, brokers, and clients. While awareness has improved significantly, knowledge gaps remain. Education continues to play a central role in converting interest into sustained adoption.

Globally, growth dynamics are evolving. Mature markets are experiencing slower expansion among large corporates, with increased competition and portfolio churn. At the same time, growth is being driven by new buyers—particularly small and mid-sized businesses that are only beginning to address cyber risk formally.

Product development is also becoming more sophisticated. Cyber threats are global, but policy wordings must align with local legal and regulatory environments. Successful insurers balance global best practices with jurisdiction-specific adaptation rather than deploying standardized forms across markets.

A persistent challenge is the SME protection gap. Traditional underwriting requirements—such as multi-factor authentication or advanced backup protocols—can unintentionally exclude businesses still building their cyber maturity. More flexible approaches, including phased controls, sublimits, and incentive-based improvements, can expand insurability while maintaining underwriting discipline.

One of the most effective growth levers is evidence-based engagement. When organizations are shown real-world exposure—vulnerabilities, leaked credentials, or active threat indicators—cyber risk becomes tangible. This shift from abstract fear to concrete evidence materially improves quote-to-bind conversion rates.

Looking ahead, scale will depend on automation and digital journeys. Manual underwriting and offline servicing cannot support long-term growth ambitions. Embedded and white-label distribution models are gaining traction, though clarity of coverage and access to incident response services remain critical to avoid “ghost coverage.”

As AI accelerates the speed and sophistication of attacks, response capabilities become even more vital. Adequate limits, realistic loss modeling, and a strong “prevent–protect–respond” framework will define the next chapter of cyber resilience worldwide.

Building the UAE's Largest Global Benefits Practice: Serving the World's International Workforce

Malcolm Wright, Chief Global Benefits Officer - InsuranceMarket.ae

The United Arab Emirates has one of the most internationally diverse populations in the world. With more than 9 million expatriates living and working across the country, the demand for sophisticated cross-border insurance solutions has grown significantly in recent years.

Many of these globally mobile professionals require insurance coverage that extends beyond the limitations of a single country’s healthcare system, particularly individuals who travel frequently for work, manage international businesses, or relocate between regions as part of their careers.
Recognizing this opportunity, InsuranceMarket.ae launched an initiative to establish the largest Global Benefits Practice in the UAE. The objective is to deliver specialized international private medical insurance (IPMI) and cross-border employee benefits solutions tailored to expatriates, multinational corporations, entrepreneurs, and globally mobile professionals operating across multiple jurisdictions.

This initiative is led by Malcolm Wright, Global Benefits Practice Officer, whose mandate is to build the division from the ground up. His responsibilities include defining the long-term strategic direction of the practice, recruiting and developing specialized sales and advisory teams, establishing partnerships with leading international insurers, and creating scalable distribution channels capable of supporting sustained growth.

A central priority has been assembling a team of experienced IPMI specialists who understand the complexities of international healthcare systems and multinational client needs. The structure has been designed to balance new business acquisition with long-term relationship management, ensuring both strong revenue generation, and a well-established portfolio of IPMI clients with sustainable client retention.  

Ultimately, the goal is clear: to position InsuranceMarket.ae as the leading Middle East broker for international health insurance and global employee benefits, serving the evolving needs of the region’s highly international workforce.

To learn more or get in touch, please contact:
Malcolm Wright
Chief Global Benefits Officer, InsuranceMarket.ae
Phone: +971 50 469 1226
Email: malcolm.wright@insurancemarket.ae

The UAE insurance market according to Verisk: a digital future led by relationships and trust

Olessya Johnson, Head of Business Development - Verisk

Head of Business Development Olessya Johnson and Senior Business Manager Jag Gill share their thoughts on a market advancing into the next phase of digital maturity, where relationships, trust, and face‑to‑face engagement matter just as much as technology.

A fast growing, rapidly digitising landscape

The insurance industry is approaching a pivotal moment in the UAE. Digital adoption is accelerating at an unprecedented pace; digital insurance sales alone grew 15% in 20251. The UAE now hosts 60 licensed insurers2 and an insurtech ecosystem valued at USD 8.5bn3. It is also one of the fastest‑digitising economies in the GCC4.

Proactive regulation through initiatives like Sanadak, and the draw of the Dubai International Financial Centre (DIFC) ecosystem are strengthening confidence and attracting global talent. Lloyd’s partnership with Dubai’s Department of Economy and Tourism has brought a new momentum to the insurtech landscape, creating an environment where innovation is encouraged. Specialty and reinsurance lines are expanding particularly quickly, with UAE reinsurance forecast to grow at a 7.2% CAGR from 2025 to 2031, over three times faster than broader insurance lines5.

When growth outpaces workflows

For years, insurers and brokers have relied on manual, document-heavy workflows. As we’ve seen consistently both locally and globally, this can introduce inaccuracy, slow business down and increase uncertainty and compliance risk. Systems do not always integrate with one another, and teams lose time re-entering information, especially when structured data is not widely adopted.

As growth accelerates, these legacy challenges become more pronounced. Higher volumes, more complex submissions, fragmented data, and varied bordereaux formats make it difficult to maintain operational discipline, enforce governance, or obtain a clear view of portfolio level exposure.

Modernising without losing the human touch

Insurers and brokers know they must modernise; the question is how to do it without disrupting the deeply embedded workflows that define the region. In the UAE nothing can replace the importance of human connection: trust is built over time through personal meetings and decisions rely on this earned credibility. Technology only succeeds when it enhances these relationships, with users responding best to tools that remove friction, improve consistency, and create the space and time for experts to do what they do best.

Solutions that support both efficiency and relationships

Verisk’s platforms are designed to support markets where digital maturity is advancing, but where human relationships remain central. Our platforms can be adopted individually or in combination.

Whitespace is a digital placing platform that enables brokers and insurers to structure, negotiate, and bind risks in a shared online marketplace. Used by more than 390 organisations globally and 10 in the Middle East, it digitises contracts, enables API connectivity, and establishes strong data foundations from the outset.

Rulebook allows insurers to define and deploy underwriting and rating rules from a single source across multiple systems and distribution channels. It enables real‑time decisioning, accelerates product updates, and strengthens governance and auditability.

Sequel Impact provides a clear, deterministic view of exposure and accumulation by capturing and structuring detailed risk data. It is already in live use with Emirates Insurance, a leading UAE insurer, who noted, “the platform’s flexibility and depth of functionality met our expectations, ensuring we are well positioned to manage our exposure with greater precision.”6

Alongside these platforms, Verisk’s global capabilities (including CRS analytics, catastrophe modelling, and risk intelligence) offer broader support across regulatory reporting, solvency, and supervisory expectations.

Tasks where efficiency and accuracy make a difference are a natural fit for a digital upgrade: underwriting automation, portfolio analytics, placement and the implementation of structured data standards. These see immediate benefit, particularly in high-volume lines where operational discipline is essential. Modernisation does not need to be disruptive and should be workflow-led: incremental transformation, aligned to local practice and introduced at a manageable pace. Verisk has seen customers succeed at different speeds from targeted workflow improvements to more ambitious digital overhauls.

We are inspired by a market that values both innovation and human connection. The UAE continues to demonstrate that modernisation doesn’t have to come at the expense of culture or relationships. Verisk is helping regional and international insurers replace friction caused by fragmented legacy systems and varied digital readiness with speed, certainty and transparency, while preserving the relationship‑first ethos that defines the market.

The health insurance market across the GCC is entering a transformative phase

Jihad Francis, Chief Business Development Officer MEA - Nextcare

Medical inflation is outpacing general inflation, utilization patterns are changing, and regulatory frameworks are evolving to promote sustainability and transparency.

The traditional model, which focused largely on premium pricing and network tiering, is no longer sufficient. This new era requires a deeper, more structural approach, including disciplined product design, intelligent claims governance, and data-driven decision-making.

Cost control cannot rely solely on limiting access or increasing deductibles. Instead, cost control must be embedded within the benefits architecture through carefully structured coverage rules, pre-authorization logic, provider engagement, and real-time analytics.

At the same time, insurers face growing expectations from regulators and corporate clients. Transparency in claims management, data localization, fraud mitigation, and member experience are now baseline requirements.

Digital transformation in health insurance is often equated with mobile apps and portals. However, the most impactful transformation actually occurs behind the scenes, in the form of automated adjudication engines, predictive utilization models, and intelligent fraud detection frameworks that protect both payers and policyholders.

The future of health insurance in our region will be defined by balancing cost with quality, regulation with innovation, and efficiency with empathy.

Those insurers who invest in structural intelligence will be best positioned to navigate the next decade of healthcare complexity.