The Middle East remains a critical hub for global insurance and financial services, with carriers and brokers operating in an environment that demands confidence, preparedness, and continuity. As uncertainty persists, business continuity and operational resilience have become core leadership priorities rather than background operational considerations.
This joint webinar, hosted by Verisk in partnership with the DIFC Insurance Association (DIFCIA), brings together senior perspectives from across the market to explore how insurers and brokers in the region continue to operate with confidence.
Phil Story (DIFCIA) and Reena Gandesha (Lloyd’s Middle East) will share their views on market stability, preparedness, and evolving operating models, alongside perspectives from Verisk on how technology supports resilience in practice – enabling more consistent decision-making, greater market visibility, and faster responses to change.
Date: 18 May 2026
Time: 13h00 GST
Venue: Online via Teams
This session is ideal for finance, tax, compliance, IT, and operational teams looking improve confidence in the Middle East insurance market during uncertain times.

Tax Partner
Mark is an Indirect Tax Partner and the Middle East Financial Services Tax Leader at Deloitte Middle East. He leads the UAE Indirect Tax practice, advising clients across multiple industries with a particular focus on Banks, Sovereign Wealth Funds, Crypto / FinTech, and large diversified family groups.
Previously, Mark led the Middle East Indirect Tax practice from 2018 to 2022, establishing and expanding the indirect tax offering across the GCC region. His role also included leadership of the Government and Public Sector VAT practice, supporting several governments in the GCC with the development and implementation of VAT regimes, policies, and related procedures.
With 25 years of experience across the UK, Europe, and the GCC, Mark works closely with clients to navigate domestic and international VAT complexities and maintains strong relationships with Tax Authorities across the region.
Mark is recognized for his strategic approach to VAT, working collaboratively with organizations to achieve commercially practical outcomes while maintaining VAT and tax compliance. He also has deep sector knowledge of the Financial Services industry across the Middle East.